We occasionally collect data to improve what we are doing. Here's how we do it, and how it affects you.
When you give us information about yourself, we promise to only use it for good. That means we will only use it to do what you requested or improve our site & products, and never sell or share it. We don’t collect information we don’t need. Read More
REALM’S APPROACH TO PRIVACY
Realm is the data controller of personal information we hold about you.
2. PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT
The list below sets out the categories of personal information we collect about you and how we use that information.
We collect contact information such as your name and your email address and, if you provide it in any communications with us your telephone number and your physical address if you choose to provide that information to us directly e.g. by completing forms on our site or sending us emails. We will use your contact details so that we can communicate with you about the services we provide and about queries, issues or concerns you or other users have.
Comments and opinions
When you contact us directly, e.g. by email, phone, post or by completing an online form we will record your comments and opinions. We will use your comments and opinions to address your queries, issues and concerns and improve our products and services.
Information about how you use and connect to our site
We collect information about how you use our site such as the pages you view on our site, the time you access our site and how long you use it for, the website from where you came to our site or go to after leaving our site and any selections and choices you make when using our site. We also collect information about the computer, tablet, smartphone or other electronic device you use to connect to our site. This information can include details about the type of device, unique device identifying numbers, operating systems, browsers and applications connected to our site through the device, your Internet service provider or mobile network and your IP address. The information we collect about how you use or connect to our site is associated with your device and not you as a named individual. We use information about how you use and connect to our site to present our site to you on your device and to determine the services that may be of interest to you for marketing purposes.
Information about your location
Other than information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may help us determine an approximate location. We may use an approximate location to ensure content on our site is relevant to the area, city, state or country you are using your device in. We will not collect or track your exact location without your consent. Where necessary we will seek your consent before using information about your exact location.
Information provided by other users
Sometimes, other visitors to our site may provide information that is associated with you. We will use personal information about you that is contained in private messages sent to us by other users to respond to any query, issue or concern they raise.
All personal information
We will use all the personal information we collect to monitor and improve our site, our procedures and our processes. We also use the personal information we collect to help us develop new products and services. Our use of your personal information in this way will not result in information that was not previously publicly available being made public on our site.
Anonymized information: We may anonymise and aggregate any of the information we collect (so that it does not directly identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving our site and developing new products and features.
Anonymous information we get when you use Realm
Third parties may provide us with anonymized statistics involving the use of Realm in development environments and in published apps. We use this information for analytics purposes on product usage.
3. INFORMATION WE SHARE WITH THIRD PARTIES
We may share your personal information with the following parties:
(a) Companies in the same group of companies as us
(b) Service providers and advisors
Third parties who provide a service to us. For example, we may use a third party service to process and deliver our newsletter to you on our behalf, third party service providers help support our IT infrastructure and provide professional services such as legal and accountancy services. These third parties will only be allowed to use your personal information in accordance with our instructions and will be required to keep your information secure.
(c) Purchasers of our business
Personal information may be disclosed or transferred to buyers or prospective buyers of our business or any of our assets as part of any such sale.
(d) Law enforcement, regulators and other parties for legal reasons
Third parties who we are under a legal obligation to disclose your personal information to or to whom we need to disclose your personal information to protect our rights, property or safety or to protect the rights, property or safety of others. We may also disclose personal information to third parties to help detect and investigate illegal activities and breaches of any agreement we have with you.
We do not disclose information about identifiable individuals to anyone else except as set out above. We may provide third parties with aggregate statistical information and analytics about users of our site but we will make sure no one can be identified from this information before we disclose it.
4. MARKETING AND ADVERTISING
From time to time we may contact you with information about our products and services. The newsletter we send will be by email. If you do not want to receive the newsletter messages from us, please do not subscribe to our newsletter. You can also change you preferences at a later date by clicking on the unsubscribe link at the bottom of our marketing newsletters.
You can let us know at any time that you do not wish to receive marketing anymore by sending an email to us at [email protected]
5. ONLINE ADVERTISING
We, or our advertising partners, may show advertisements to you on our site or on other websites or apps. To do this we, or our advertising partners, may collect information about how you use or connect to our site or the types of other web pages, social media services, content and ads you, or others who are using the device you connect to our site with, interact with, visit or view. The information collected might also include the IP address of the device you connect to our site.
We, or our advertising partners, use the information that is collected to make sure the adverts you see either on our site, other parties’ websites and apps (where our partners have advertising space) are more relevant to you.
6. STORING AND TRANSFERRING YOUR PERSONAL INFORMATION
6.1 Cookies and Local Storage
We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage although we cannot guarantee the security of your personal information.
6.3 International Transfers of your Personal Information
7. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
You have the following rights in relation to your personal information:
- (i) the right to be informed about how your personal information is being used
- (ii) the right to access the personal information we hold about you
- (iii) the right to request the correction of inaccurate personal data we hold about you and to request the blocking or deletion of your personal information where the processing does not comply with local data protection laws.
To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the “Contacting us” section below. Please provide as much information as you can about the personal information you are looking for and we will be happy to try and help you find it.
8. LINKS TO THIRD PARTY SITES
Our site may, from time to time, contain links to and from third party websites of our partner networks, advertisers, partner merchants, news publications, retailers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
9. OUR POLICY TOWARDS CHILDREN
Our site is not directed to persons under 13 and we do not knowingly collect personal information from children under 13. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.
10. CHANGES TO THIS POLICY
11. NOTICE TO YOU
12. CONTACTING US
1. INFORMATION ABOUT REALM
realm.io is a website operated by Tightdb, Inc trading as Realm (“Realm”, “we”, “our”, “us”). Our registered office is at 148 Townsend St. San Francisco, CA 94107.
2. REALM PRODUCTS AND SERVICES
We provide a number of products and services. Further details about these products and services are available on our site. Please note that your use of these products and services are governed by separate terms, details of which are in the relevant software depository or in the relevant downloadable zip files we make available on our site.
3. YOUR INFORMATION
4. DISCLAIMER AND LIABILITY
Although we take care in the preparation of the content of our site, we will not be responsible for any errors or omissions or for any technical problems you may experience with our site. If we are informed of any inaccuracies in the content on our site we will attempt to correct this as soon as we reasonably can. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
As our site is made available free of charge, to the extent permitted by law we exclude all liability (whether arising in contract, in negligence or otherwise) for any loss or damage which you or any third party may incur in connection with our site, any website linked to it and any materials posted on it.
5. INTELLECTUAL PROPERTY
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except as reasonably required to use our site and evaluate our products and services.
6. NO WARRANTY
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SITE IS AT YOUR OWN RISK.
7. LIMITATION OF LIABILITY
Whilst we make reasonable efforts to ensure our site is free from bugs and viruses, we do not guarantee this. You are responsible for ensuring that the device you use to access our site is adequately protected from viruses.
9. LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
12. JURISDICTION AND APPLICABLE LAW
You agree that: (i) our site shall be deemed solely based in California; and (ii) our site shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than California. This Agreement shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governedby the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of the federal and state courts located in Santa Clara County, California for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that Santa Clara County, California is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.
READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
For any dispute with us, you agree to first contact us at [email protected] and attempt to resolve the dispute with us informally. In the unlikely event that we have not been able to resolve a dispute we have with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in Santa Clara County, California, unless we mutually agree otherwise. If you are using our site for commercial purposes, each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses. If you are an individual using our site for non-commercial purposes: (i) JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS; (ii) the award rendered by the arbitrator may include your costs of arbitration, your reasonable attorney’s fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing us from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, intellectual property rights or other proprietary rights.
WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED OUR SITE FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.
13. CONTACT AND FEEDBACK
If you would like to contact us or provide feedback on our site, please get in touch by emailing us at [email protected]